Faq

FREQUENTLY ASKED QUESTIONS (FAQ)

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What are the cost for your services?

  • My labor rate is $120 per hour with a 2-hour minimum, plus sales tax and materials.
  • Any additional work not included in the estimate will be billed at a rate of $120 per hour plus sales tax and the cost of materials.

Is there a materials markup?

Materials are marked up by 20%. The materials mark-up is to cover purchasing the materials and drive time. You may provide your own materials, but please be advised if you purchase the wrong materials and I am on-site, the hourly rate still applies while the correct materials are purchased. My customers find it best that I purchase the required materials for the project to provide a stress-free experience and avoid the hassle of returning the wrong materials purchased.

Is there a deposit required for the project?

If the total cost of your project is more than $800 (labor, materials, & tax), a 50% deposit is required after the estimate is approved. The deposit is fully refundable and paid online using a credit card. The remainder is due upon completion of the project.

Do you charge for street/lot parking fees?

Street/Lot Parking Fees will be applied to the final invoice.

What is your appointment cancellation policy?

Appointment cancellation within 24 hours of confirmed appointments will be assessed at $120 with or without rescheduling.

Do you have a labor warranty?

I stand behind my work with a one-year guarantee.

Are you licensed, bonded, and insured?

I am fully licensed, bonded, and insured and have never had any infractions or issues.
License#: PHILSHS793CC

What forms of payments do you accept?

  • I accept the following payment types: check, cash, & credit or debit cards.
  • Customers will receive an invoice via email and text message after work is completed with a link to pay online using a credit or debit card.
  • Payment is due 14 days upon completion of work.
  • All late payments are subject to a penalty fee of 10% of the latest invoice total and reassessed every 30 days if an outstanding balance exists.

What neighborhoods do you serve?

  • Queen Anne, Magnolia, and Fremont. Please see my Service Area map.

What type of properties do you service?

  • I service and repair only houses (no condos, townhouses, apartments, or commercial properties.)

Is there a particular time when work on outdoor projects?

  • Due to the weather, I stop outdoor projects starting on October 1st through July 5th and focus on indoor projects. 

Do you have a crew or do you work individually?

  • I have no crew, I work independently. I do not hire subcontractors. 

Do you do plumbing or electrical work?

  • I am a licensed general contractor. I do not take on plumbing or electrical work. I can send you a referral for a licensed plumber or electrician.

Do you get on tall ladders?

  • Due to safety concerns, I do not get a ladder taller than 10 feet. Hence, I do not get on roofs.

Do you work with a 3rd party (e.g., other contractors, property management companies, HOA, realtors, interior designers, etc.)?

  • I only work directly with homeowners.

Do you do structure work (e.g., move or build walls)?

  • I do not do any structural work such as moving or building interior or exterior walls. 

Do you take on renovation projects?

  • I do not work on renovation projects. I focus on small projects typically no more than a week’s worth of work.